Order Entry

The information held against an order is often defined by your own internal processes or your Customer SLA and as a minimum can include:-

• Customer
• System Generated Order Number
• Customer Reference/Order Number
• Customer Address Details
• Collection Location and Reference Number
• Delivery Location and Reference Number
• Collection / Delivery Date and Time
• Equipment and Tractor Type Required
• Single or Multiple Commodities
• Pallets/Weight/Cube etc
• Charge to Customer
• Special Instructions

All of this information can be easily accessed from a number of locations within the system; e.g. Consignment Tracking and Customer Enquiry. Both provide accurate and timely information relating to the status of an order.